Closure of CTOS Service Centres in Sabah, Sarawak and Klang – Effective 1 May 2025

30 April 2025

Dear Valued Customers,

We wish to inform you that our Service Centres in Sabah, Sarawak and Klang will cease operations effective 1 May 2025. This decision is part of our ongoing efforts to enhance operational efficiency and accelerate our digital transformation initiatives. Over the years, we have observed that more consumers are choosing to engage with us through our online support channels and digital platforms, rather than in person.

To continue providing you with the best service experience, we encourage you to make use of the following alternatives:

1. Online Customer Support Portal: www.ctoscredit.com.my
2. Live Chat & Email Support: contactus@ctos.com.my
3. Nationwide Customer Hotline: 03-2722 8833
4. Mobile App Services: Available for download on iOS and Android

We thank you for your continued support and understanding as we embrace more accessible and innovative service solutions.

Should you require any assistance or have questions regarding this transition, please do not hesitate to contact us.

Management

CTOS Data Systems Sdn Bhd