What is eTR Plus?
eTR Plus is non-bank monthly payment information on loan facilities, rental, telco and utilities bill payments that are aggregated by the Credit Reporting Agency. It serves as additional information to facilitate more accurate and fair credit decisions by lenders.
eTR Plus provides a balanced representation of an individual’s credit history. This enables fairer credit assessment and prevents users from being penalised for past payment behaviour, especially those who have negative payment history but have begun taking steps to improve their credit behaviour.
Benefits to Contributors

Identify Good Paymasters
Get access to positive payment information to identify good customers

Increase Approval Rates
Expedite onboarding of good paymasters as customers

Encourage Prompt Payments
Customers are more likely to pay on time if their payment trend is reported

Decrease Default Rates
Get a holistic view of customer payment behaviour to reduce the risk of delayed payments

Promote Financial Inclusion
Helps new-to-bank-customers build credit track record
Benefits to Customers

Improved Customer Recognition
Uses positive payment history to showcase customer reliability

Receive Swift Approvals
Accelerates access to credit offers through positive financial data

Promotes Financial Discipline
Encourages prompt payments to support healthy credit scores

Build Confidence
Allows creditors to evaluate customer credibility based on a fair credit assessment

Improve Financial Presence
Build stronger credit visibility through non-traditional financial record
It’s easy to contribute – all it takes is 3 simple steps:
1
Extract aging information
from your account system
Extract aging information
from your account system
2
Log on to Credit Manager
and navigate to eTR Plus tab
Log on to Credit Manager
and navigate to eTR Plus tab
3
Upload aging information monthly
Upload aging information monthly
Start contributing now
To start contributing, send an email to etrplus@ctos.com.my.
Alternatively, complete the interest form below and we’ll be in touch shortly.
Note: A minimum number of record submissions will be required depending on the size of your business.