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Let us help you!

electronic Trade Reference (eTR)

Why do I receive eTR SMS/Email?

How do I check my eTR record?

How do I report a dispute

General Questions

What is eTR?
Why have I received this eTR notification and what does it mean?
Will the eTR listing affect my CTOS Score?
How do I check my eTR record in CTOS?
Once an eTR payment has been settled, how long will it take for the information to be removed in CTOS?
Why can I still see my eTR record even though I have settled it?
Can any company simply submit an eTR?
Is an eTR listing permanent?
Who will remove the eTR record? Is it CTOS or the trade referee?
What if I decide not to resolve my eTR?
How do I settle an eTR?
How do I report a dispute?

Quick Action

I want to register CTOS ID
I want to login to CTOS ID

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Established in 1990, CTOS is Malaysia's leading Credit Reporting Agency (CRA) under the ambit of the Credit Reporting Agencies Act 2010.

At CTOS, we facilitate credit extensions by empowering individuals and businesses with access to crucial information at greater ease and speed.

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