Get In Touch With Us

If you have queries or require any assistance regarding CTOS services,
please fill up the form or visit one of our service centres.

Our operating hours are Monday to Friday 8.00am to 7.00pm,
Saturday and Sunday 9.00am to 5.00pm, excluding public holidays.

Personal/Business Enquiries: contactus@ctos.com.my

Get In Touch With Us

If you have queries or require any assistance regarding CTOS services,
please fill up the form or visit one of our service centres.

Our operating hours are Monday to Friday 8.00am to 7.00pm,
Saturday and Sunday 9.00am to 5.00pm, excluding public holidays.

Personal/Business Enquiries: contactus@ctos.com.my

CTOS Service Centres

Closure of CTOS Service Centres in Sabah, Sarawak and Klang – Effective 1 May 2025

30 April 2025

Dear Valued Customers,

We wish to inform you that our Service Centres in Sabah, Sarawak and Klang will cease operations effective 1 May 2025. This decision is part of our ongoing efforts to enhance operational efficiency and accelerate our digital transformation initiatives. Over the years, we have observed that more consumers are choosing to engage with us through our online support channels and digital platforms, rather than in person.

To continue providing you with the best service experience, we encourage you to make use of the following alternatives:

  1. Online Customer Support Portal: www.ctoscredit.com.my
  2. Live Chat & Email Support: contactus@ctos.com.my
  3. Nationwide Customer Hotline: 03-2722 8833
  4. Mobile App Services: Available for download on iOS and Android

We thank you for your continued support and understanding as we embrace more accessible and innovative service solutions.

Should you require any assistance or have questions regarding this transition, please do not hesitate to contact us.

Management

CTOS Data Systems Sdn Bhd

Operating Hours: Mondays to Fridays – 8.30am to 5.30pm

Service Centre (Selangor)

Level 9, Menara CelcomDigi.
No 6, Persiaran Barat, Seksyen 52,
Petaling Jaya, 46200,
Selangor, Malaysia.

Service Centre (Johor)

Unit 20-03C Level 20, Menara Zurich
15, Jalan Dato Abdullah Tahir,
80300 Johor Bahru, Johor.

Mondays to Fridays – 8.30am to 5.30pm

Service Centre (Penang)

Unit G-17-3, Lorong Bayan Indah 1,
Bay Avenue,11900 Penang.

Mondays to Fridays – 8.30am to 5.30pm

Service Centre (Kuantan)

A133, 1st Floor
Jalan Haji Abdul Aziz
25000 Kuantan, Pahang

(Call for appointment is required )

Mondays to Fridays – 8.30am to 5.30pm

Sales Office (Puchong)

C-2-46, IOI Boulevard
Jalan Kenari 5, Puchong Jaya
47170 Puchong, Selangor

Mondays to Fridays – 8.30am to 5.30pm

Have Questions? We are ready to serve you.